Frequently asked question

It depends on the country and visa stream. Employer-sponsored work visas require a job offer; some skilled or points-based visas do not, but they require meeting specific criteria (skills, qualifications, points). We evaluate your profile and advise on options including employer sponsorship, skilled visas or business pathways.

Possibly. In some cases you can strengthen your application through additional documentation, sponsorship, pathways such as bridging visas or alternate visa classes. We review gaps and recommend practical solutions tailored to your situation.

Minimum income or funds requirements depend on the visa and destination. Some visas require proof of funds to cover tuition or living costs, while family or sponsorship routes require sponsor income thresholds. We analyse your finances and suggest how to meet the requirement or provide alternatives.

Many student, skilled-work and PR visas require language evidence such as IELTS or PTE. Genius Education & Immigration provides expert IELTS & PTE coaching to help you meet the required scores and prepare strong test evidence for your visa application.

We perform a document quality check to ensure correct formats, valid dates, certified translations, proper signatures and required notarisation or apostille. Our team will list required certifications and, where needed, assist with translation or document certification services.

Yes — if your original documents are not in the official language of the destination country, certified translations are usually required. Translations must often be performed by an authorised/registered translator; we can advise and help organise certified translations.

If you lose a passport or other important document, immediately report it to the local authorities and apply for replacements (e.g., passport reissue). We guide you through emergency documentation, police reports and any urgent steps required to keep your application on track.

Many authorities accept clear scanned or digital copies for initial lodgement, but originals or certified copies are often needed later (for interviews or final verification). Keep organised digital and physical copies — we will specify which originals you must retain.

Government processing fees are usually non-refundable. Our service or consultation fees follow the terms quoted in your engagement agreement — we explain refund and rework policies upfront so there are no surprises.

We accept multiple payment methods for our services including UPI, bank transfer and card payments. For government or overseas payments we will advise the accepted payment channels and help you complete them securely.

Yes — expect potential additional costs such as medical exams, police clearance certificates, biometrics, document translations, education or skills assessments and courier charges. We include all likely extras in our cost estimate during the consultation.

We offer flexible payment options for our service fees, including instalment plans for selected packages. Government filing fees and third-party charges usually need to be paid in full. Contact us to discuss a payment plan that suits your needs.